Privacy Policy

Effective Date: 24/12/2025

Home Interiors ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR), the data controller is Home Interiors, located at Unit 33, Laurence Industrial Estate, Eastwoodbury Lane, Southend-on-Sea, Essex, SS2 6RH.

1. Information We Collect

We may collect and process the following data about you:

Information you give us: You may give us information about you by filling in forms on our site (such as our "Request a Quote" or "Contact Us" forms), or by corresponding with us by phone, e-mail, or otherwise. This includes information you provide when you enquire about our services. The information you give us may include your name, address, e-mail address, phone number, and details regarding your home renovation project (including images/plans).
Information we collect about you: With regard to each of your visits to our site, we may automatically collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information (if applicable), browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Information we receive from other sources: We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.

2. Why We Collect Your Information

We use information held about you in the following ways:

To provide you with the information, products, and services that you request from us (e.g., providing quotations for bespoke furniture).
To carry out our obligations arising from any contracts entered into between you and us (e.g., designing, manufacturing, and installing your furniture).
To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you (utilizing tools like the Facebook Pixel and Google Analytics).
To improve our site to ensure that content is presented in the most effective manner for you and for your computer.

3. Disclosure of Your Information

We do not sell your personal data to third parties. However, we may share your personal information with selected third parties including:

Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with you (e.g., specific tradespeople needed for installation, delivery services).
Analytics and search engine providers that assist us in the improvement and optimization of our site.

We may disclose your personal data to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements.

4. Your Rights

Under the GDPR, you have the right to:

Access the personal data we hold about you.
Request the correction of inaccurate personal data.
Request the erasure of your personal data ("right to be forgotten").
Object to the processing of your personal data.
Request the restriction of processing of your personal data.
Request the transfer of your personal data to another party.

To exercise any of these rights, please contact us at hello@homeinteriorsessex.co.uk.

5. Data Security

We utilize strict procedures and security features to try to prevent unauthorized access to your data. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

6. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.